When planning a cruise for large groups, such as family reunions, corporate outings, club trips, or special celebrations, knowing the phone number to contact the group reservations team at P&O Cruises is critical. Group bookings often qualify for special pricing, perks, and coordinated cabin arrangements — and calling the right number ensures your questions are answered efficiently.
This is the main U.K. contact line you can call to connect with the group reservations team. When you reach the contact centre, you can ask to be transferred to the dedicated group booking specialists who can help with pricing, cabin allocation, onboard perks, dining arrangements, and special requests.
Although the number above connects to general contact, ask to be transferred to the group reservations department once your call is answered — this ensures you’re speaking to the right team.
Booking for a group is much different than booking individual cabins online or over the general reservations line. If you’re organizing travel for many people, calling the group reservations team:
Allows access to group discounts and special perks
Helps with cabin placement together and coordinated upgrades
Can offer onboard credits, event space, or special dining arrangements
Provides personalized assistance rather than automated systems
Group reservations typically start at 16 passengers (8 cabins), though this threshold may vary depending on the sailing and itinerary.
P&O Cruises operates around the world, and group reservation phone numbers vary depending on where you’re calling from. Here are some regionally relevant numbers often used to reach reservations or customer support — note that you may need to ask for the group reservations department once connected:
Calling isn’t the only way to reach P&O Cruises about group bookings. If you prefer writing, here are useful alternatives:
Online Enquiry Form: Available via the contact page on the official website Social Media Support: Direct message via Facebook, Instagram, or X for quick replies Travel Agent: Ask a licensed travel agent to handle group booking details — they have direct channels to group reservation teams.
Group reservation lines are generally staffed during UK business hours (Monday–Friday). Calling early in the morning UK time or mid-week can improve your chances of getting through quickly. Some regions also have extended service windows, but availability is best during local working hours.
Once you dial the group reservations contact number:
Automated prompts will most likely play — select the option for reservations or group bookings.
You may be transferred to a general reservations agent first.
From there, request the dedicated Group Reservations Department.
Be ready to provide:
Group size and dates
Preferred itinerary
Cabin preferences
Contact and billing details
Agents can guide you through pricing tiers, possible bulk discounts, deposit requirements, and payment schedules.
Always keep your group details ready before calling — this speeds up the process.
If phone lines are busy, try calling just after opening or before closing times.
If you reach a general reservations agent, politely ask to be transferred to the Group Reservations specialist.
Use multiple contact methods — if waiting on hold is long, try email or social channels.
For U.S. callers, some practices suggest choosing the group option in telephone menus or saying “group booking” early in automated prompts helps connect faster.
Group reservations offer several benefits that you won’t normally get through standard online booking:
Group rates may include discounted fares, reduced deposits, or free cabins depending on group size and sailing.
Instead of booking cabins individually and hoping they’re close, the group team can help place cabins near each other.
Organizers may get onboard credits, priority seating for dining events, or group event space for gatherings.
Dedicated agents can answer specific questions about group travel requirements, documentation, and special needs.
Before you place a call:
Verify your expected group size (many lines treat groups differently based on minimum numbers). Know the preferred sailing dates and itinerary. Ensure you have contact and payment details for the group leader. Expect reservations agents to ask for details that identify your booking.
Although calling gives direct guidance, there are times when email or travel agents might be better:
Email is ideal when you want written confirmation. Travel agents often have direct lines or dedicated access to group booking systems. Social media support can be faster for general questions or help outside business hours.
Whether you’re organizing a family cruise, corporate getaway, club retreat, or special event, having the right contact number and knowing how to reach the P&O Cruises group reservations team makes planning smoother. Use the phone numbers above, prepare your group details, and explore alternative contact methods if required. With the right preparation and a little patience, you’ll be on your way to coordinating an unforgettable cruise holiday with ease.
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