If you’re planning an exciting voyage with Disney Cruise Line, one of the most important pre-sailing steps is completing your online check-in. The Disney Cruise Line app makes this process simple and convenient — but sometimes, plans change, and you might need to edit your check-in details after submitting them. Whether you want to update your passport details, correct a photo, change arrival times, or update payment information, understanding how to manage your check-in through the app is essential.
In this detailed guide, you’ll learn everything about how to edit your Disney Cruise Line check-in information. We’ll walk you through step-by-step instructions, discuss common problems and fixes, and share helpful tips for ensuring your information stays accurate before embarkation day.
Before learning how to edit your check-in, it’s important to understand how the check-in process works on the Disney Cruise Line app. The app is designed to simplify your pre-cruise experience by allowing guests to submit all required documentation and travel details digitally.
Typically, the online check-in process includes the following steps:
Logging into the Disney Cruise Line app using your Disney account credentials.
Selecting your upcoming sailing from the home screen.
Entering personal information such as your passport details, emergency contact, and travel information.
Uploading your security photo (similar to a passport photo).
Providing onboard payment details, such as linking a credit card for onboard expenses.
Selecting a port arrival time (PAT), which determines when you can arrive at the cruise terminal for boarding.
Reviewing and submitting your check-in form for approval.
Once you’ve completed these steps, the app usually displays your check-in status as “Submitted.” After review, Disney Cruise Line staff will update it to “Approved.” However, if you realize that you entered incorrect details or forgot to include something, you can edit most sections — as long as your check-in hasn’t been fully approved.
You can edit your check-in information on the Disney Cruise Line app up until your check-in has been approved. Once your submission is approved by Disney Cruise Line, the system typically locks your information for security and operational reasons.
Here’s a general breakdown of when edits are possible:
Before submission: You can freely edit any section — documents, payment, or arrival time.
After submission but before approval: You can edit some sections, such as contact details or photos, but certain changes (like arrival times) may be restricted.
After approval: Only limited edits are allowed, and some changes (like passport updates) must be made through Disney Cruise Line Guest Services or at the terminal.
It’s always best to double-check your information before submission, but if you need to make adjustments afterward, there’s still flexibility within the app.
Now let’s get into the practical steps of how you can edit your Disney Cruise Line check-in. The process is user-friendly and works similarly on both iOS and Android devices.
Launch the Disney Cruise Line app on your smartphone or tablet. Ensure you have the latest version of the app installed to avoid technical issues. You can check for updates on the App Store or Google Play.
Use your Disney account credentials to log in. Make sure you’re using the same account that was used to make the cruise booking.
Once logged in, the app’s home screen will display your upcoming sailing. Tap on the cruise reservation you want to modify.
Under your cruise details, you’ll see the Online Check-In section. Tap on it to access your current check-in information.
The check-in process is divided into multiple sections:
Guest Information
Travel Documentation
Security Photo
Payment Method
Port Arrival Time
Emergency Contact
Each section will show whether it’s complete or pending. To make changes, tap on the section you want to edit.
Depending on your status (submitted or approved), the app will display editable fields. For example:
To change passport information, select the “Travel Documentation” section and tap “Edit.”
To upload a new security photo, go to the “Photo” section and replace the previous upload.
To update credit card details, select the “Payment Method” section and enter new information.
After making edits, ensure you save your changes before exiting the screen.
If you made any modifications that require re-approval, you’ll need to re-submit your check-in form. The app will guide you through this process. Once resubmitted, your check-in status may revert to “Pending Review” until Disney Cruise Line staff approve it again.
Let’s take a closer look at which details you can modify within the Disney Cruise Line app and which ones have restrictions.
You can update most personal details such as your address, phone number, or emergency contact directly in the app. However, the name on your reservation cannot be changed through the app. For name corrections or spelling errors, you’ll need to contact Disney Cruise Line directly or your travel agent.
If your passport number, expiration date, or citizenship details change before your sailing, you can edit them under the “Travel Documentation” section — but only if your check-in hasn’t been approved yet. If it’s already approved, you must call Disney Cruise Line support to update the information.
You can replace your check-in photo anytime before your cruise is approved. This is helpful if the original photo didn’t meet Disney’s quality requirements (for example, if it’s blurry or improperly lit).
Updating your credit card information is allowed even after check-in approval. You can modify your payment method directly in the app or at the cruise terminal.
Changing your port arrival time (PAT) is one of the most requested edits — but it’s also one of the most restricted. Once a time slot has been selected and approved, it’s typically locked. You can only change it if other time slots are still available or if Disney Cruise Line resets your check-in.
Your emergency contact can be edited at any time prior to sailing. The system allows you to update their name, relationship, and phone number with ease.
Editing your Disney Cruise Line check-in might be necessary for several reasons. Here are some of the most common scenarios:
Passport renewal or name change – If your passport expires and you renew it before the cruise, you’ll need to update your new details.
Incorrect photo upload – The app might reject photos that don’t meet Disney’s requirements.
Updated travel details – Changes to your flight or pre-cruise hotel plans could require new arrival times or emergency contacts.
Payment updates – If your credit card expires or you prefer to use another card for onboard charges, you’ll need to update it.
Error corrections – Simple typos in your name, address, or phone number can be corrected easily through the app.
Sometimes, guests encounter issues when trying to edit their Disney Cruise Line check-in. Here are some common problems and their solutions:
If you can’t tap “Edit” on a section, it likely means your check-in has already been approved. In this case, contact Disney Cruise Line Guest Services directly or make changes at the cruise terminal on embarkation day.
Ensure your app is updated to the latest version. Try restarting your phone or reinstalling the app. Also, check that your internet connection is stable — Wi-Fi interruptions can prevent your updates from saving.
Once your check-in is approved, your Port Arrival Time cannot usually be changed in the app. If you need to adjust it due to travel delays, reach out to Disney Cruise Line or your travel agent for possible solutions.
If your photo upload keeps failing, make sure it meets these requirements:
Plain background
Full face visible
No hats or sunglasses
Good lighting
If the issue persists, try uploading the image from a different device.
To make your Disney Cruise Line check-in process as smooth as possible, here are some insider tips:
Double-check before submitting. Always review your details carefully to avoid unnecessary edits later.
Use clear, high-quality photos. Poor photo quality is a common reason for check-in rejections.
Have your documents ready. Keep your passport and credit card handy while filling out details to ensure accuracy.
Set reminders for passport renewal. Avoid last-minute updates by renewing documents early.
Complete check-in early. Disney Cruise Line opens online check-in about 30 days before sailing, depending on your Castaway Club status. Early check-in helps secure better arrival times.
Update your app regularly. App updates often fix bugs and improve functionality for editing and uploading documents.
Keep screenshots of your confirmation. Always take a screenshot of your submitted check-in and port arrival time for reference.
Once you’ve made your edits and resubmitted the check-in form, Disney Cruise Line staff will review your updates. If everything is accurate and approved, you’ll receive confirmation within the app, usually within a few days.
After approval, your cruise documents and port arrival form will become available for download or printing directly in the app. You can show these documents at the terminal for boarding.
If the staff requires additional information or finds an issue (for example, blurry photo or incomplete details), you’ll receive a notification in the app prompting you to correct the specific section.
Generally, no. Once approved, most check-in details are locked. However, you can still update your payment method or emergency contact. For major changes, contact Disney Cruise Line Guest Services.
Port arrival times are often limited and cannot always be changed after approval. If there’s a significant reason (like flight delays), contact Disney Cruise Line support for assistance.
If your edits are made before approval, your approval time might reset, but it won’t impact your boarding day. However, incomplete or inaccurate check-ins can cause delays at the terminal.
It usually takes 1–3 days for Disney Cruise Line staff to review and approve new submissions, depending on the volume of guests checking in.
In most cases, you’ll need to log into the Disney Cruise Line app yourself to edit personal details. However, your travel agent can guide you or contact Disney support on your behalf.
The Disney Cruise Line app isn’t just for check-in — it’s a powerful digital companion throughout your vacation. Here are a few benefits of using the app beyond editing your check-in:
Real-time itinerary updates: View your daily schedule, showtimes, and dining assignments.
Onboard messaging: Stay connected with your travel companions using the in-app chat feature.
Character experiences and activities: Reserve experiences, view character meet-and-greet times, and sign up for youth clubs.
Dining and service reminders: Get notifications for dining rotations and onboard reservations.
By keeping your app updated and your check-in accurate, you ensure a smooth and magical start to your Disney Cruise adventure.
Editing your check-in on the Disney Cruise Line app is a simple process that ensures your sailing details remain up-to-date and accurate. Whether you need to adjust passport details, re-upload a photo, or update your payment information, the app offers flexibility and convenience.
Always remember that timing matters — once your check-in is approved, your editing options become limited. Therefore, complete your check-in early, review every section carefully, and use the Disney Cruise Line app as your trusted pre-sailing assistant.
A properly managed check-in not only saves time at the port but also sets the stage for a stress-free, magical voyage filled with Disney’s signature hospitality. So, if you’re wondering, “How do I edit my check-in on the Disney Cruise Line app?” — now you know every step, tip, and trick to handle it confidently.
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